Let's face it, I look awful in hats. But each project has its own character and you go with the flow. Whether it's being the product owner for my client, the project manager, scrum master, or occassional comedian, I've learned to flex my project muscles to benefit the project.
I’ve managed projects for more than 15 years - both as an employee and as a consultant. I’ve used predictive and adaptive approaches (such as Agile), and I’m not afraid to combine parts of them when it seems best. I’ve implemented commercial off-the-shelf software (COTS), customized home-grown platforms that were older than me, integrated legacy apps with modern web-based user interfaces, and built custom websites and mobile apps with an emphasis on design thinking. As part of my work, I facilitate - and often teach others to run - various project rituals:
Celebrating one of my first project launches. There's single malt scotch in those mugs, because I'm classy like that.
While I am often managing clients' projects, I also serve in a product management role when the client doesn't have someone there. My clients span across industries, and as a consultant I am able to ramp up quickly and learn about their challenges and opportunities:
I help clients manage the scope necessary to deliver a minimally viable product (MVP) while leveraging their (sometimes still unknown) user needs. I’ve advised clients on how to think about their product strategically, helped them with vendor management, written policies and procedures, and performed risk assessments.
One of my clients at the end of a user research session we did to inform their website redesign.
I have managed cross functional teams and worked with fantastic designers on some challenging projects. I’ve worked with great User Experience professionals doing user interviews and testing. It turns out you need to be a pretty empathetic indivisual to succed there (and my colleagues have kindly tried to improve that part of me). All kidding aside, I learned to love and really value UX early on my consulting career, and if you're not thinking about your users first, I'm raising my eyebrow a bit and we should talk. My UX experience includes:
One of my UX & Design teams having a bit of fun during a design sprint. Oddly, I was not the one who brought the wigs.
Sometimes software starts with hardware. This IoT project involved lots of things to connect!